Their customer service is second to none. It is something I recognize, and value when dealing with my own clients.
I have been working with Alex and his team at Back-up Data for 5 years. As they are a small company, they offer a very personal service. Their customer service is second to none. It is something I recognise, and value when dealing with my own clients. They host my email and website and the service is constant. If I have any computer problems or any questions even those I feel are silly, they always act very quickly and very respectfully. Having a remote log in service saves so much time. Alex and his team are extremely professional, diligent and knowledgeable. I have recommended them on several occasions, and would not hesitate to continue do so.
Sarah-jane Peck, Time Lifestyle Management Limited
I would recommend them to any company who require reliable and straight forward assistance.
Our office PC's are crucial to our business, we chose Backup Data after looking at many other companies over 4 years ago. We have not been disappointed with the service. They have been very supportive and flexible during our expansion. I would recommend them to any company who require reliable and straight forward assistance.
Kambiz Akhondi, Cambridge Connections
We have a great relationship with Alex and his team and have total confidence in them.
Back Up Data have been our IT consultants for nearly 4 years. When I first asked Alex to look at our IT system it was showing its age and had many problems so I placed it into the safe hands of Back Up data to work their magic. Thanks to their professional and structured approach we now have a really efficient, up to date and well maintained IT system. Any problems that arise are dealt with very quickly either on site or remotely. We have a great relationship with Alex and his team and have total confidence in them.
David Arnold, The Langham Press Ltd
What has been most remarkable about the service I have received is the extremely high standard of excellence
I have pleasure in taking this opportunity to recognise the quality of service provided by Backup-Data Ltd. The range of IT support I have needed during the past 5 years has often included some extremely complex requirements. While occasionally a request for help provoked my embarrassment by the classic solution of simply plugging it in or do a re-boot, most of the time the requirements were difficult and varying. It was very comforting to hear a response to my question of whether something or other could be done as “Everything is possible!” and thus far, there have been no exceptions. What has been most remarkable about the service I have received is the extremely high standard of excellence, the good nature with which it has been supplied, and the dedication to solving difficult problems which at times required working many unsociable hours to achieve. For this I am extremely grateful.
Dr. Stephen Kreitzman, Howard Foundation Research Ltd
Dr. Stephen Kreitzman
The service that Backup Data provides is outstanding
Alex has been our principal IT consultant for several years now, and has had overall responsibility for the design and maintenance of our IT systems during a period of rapid growth for our company. The service that Backup Data provides is outstanding: they are happy to answer any of our questions and help with our problems, no matter how trivial, and is always there to deal with emergencies, no matter the time of day, and work non-stop until the problem is fixed. We could not ask more of an IT consultant.
Cindy Liu (Ms) , Koia London
We have been genuinely impressed by the services provided by Backup Data.
We have been genuinely impressed by the services provided by Backup Data. They turn up when they say they will and complete their work quickly and professionally, ensuring that the impact on business as usual is kept to the minimum. We would highly recommend them.
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