You might have the best product in the world, but if your customers don’t love you too, it’s pointless. Customer satisfaction can be tricky to get right, but these five tips will get you heading in the right direction: 1) Gather information I know, I know…surveying is a drag. But there are lots of … read the full article.
It’s standing in the kitchen right now, making a coffee. Cyber criminals will try all sorts of ways to hack into your system, but they can only succeed if someone lets them in. 75% of data loss is caused by user error, so to avoid becoming another statistic it’s essential that everyone in your team … read the full article.
Keeping customers happy can be a tricky business sometimes. No two people are ever exactly the same, so a “one size fits all” approach is never going to work. But regardless of age, shape, size, background and buying habits, there are some common themes that you can pretty much guarantee each and every single … read the full article.
Back in May, we all heard a LOT about the new GDPR regulations coming into force. And since then a lot of business owners and managers round here have adopted the ostrich principle… you know, stick your head in the sand and hope it all goes away! That’s normal. It’s driven by a genuine lack … read the full article.
It’s now been five months since the GDPR came into force, but a huge number of companies are struggling to meet their obligations. According to the latest figures, 70% of businesses are unable to address individuals’ requests for copies of their personal data – a core element of Articles 15 and 20 of the regulation. … read the full article.
Scary thing is, they’re targeting the smartest people (including you) You’ve probably heard of phishing attacks. But do you know what phishing actually means? We’ve got a free pdf guide for you! At its simplest, it’s a hacker sending you an email, pretending to be someone else. Perhaps a supplier sending an invoice. … read the full article.
This is going to affect 1 in 3 businesses. That could include yours In 2020, some of the most commonly used business software is coming to the end of its life. That means it will no longer be supported by Microsoft. So if there are any problems with it, they won’t be fixed. It’s likely … read the full article.
We’re into August which means staff are counting down until their holidays and offices are becoming increasingly empty and quiet. This is the perfect time to carry out those IT tasks that you’ve been meaning to implement but don’t want to disrupt your staff and or can’t find the time to do. Here are some … read the full article.
Firstly let us clarify what HTTP and HTTPS is! HTTP stands for Hypertext Transfer Protocol, which is an application protocol for distribution, collaborative and hypermedia information systems. It is the foundation of data communication for the world wide web. HTTPS is an extension of HTTP, the s (SSL) refers to the Secure Lockets Layers which … read the full article.
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